Privacy Policy


This privacy policy is for this website served by Hertfordshire County Council on behalf of Hertfordshire’s Local Authorities and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with the laws of England and requirements for user privacy.

Cookie Policy

This website uses cookies to better the user’s experience while visiting the website. Where applicable, this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies placed by Google on our behalf

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These cookies are used to store information, such as what time your current visit occurred, whether you have been to the site before, and what site referred you to the web page. Google stores the information collected by these cookies on servers in the United States. Google may transfer this information to third-parties where required to do so by law, or where such third-parties process the information on Google’s behalf.

Cookie placed by us


This is the cookie set by the website to track your session information, so that we can perform a number of critical functions on the website, such as security and page preferences etc. When you leave the website and close the browser, this session cookie should be removed by your browser automatically.


In order to provide website visitors with more choice on how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to stop data being sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not affect usage of the website in any other way. A link to further information on the Google Analytics Opt-out Browser Add-on is provided below for your convenience.

For more information on the usage of cookies by Google Analytics. Please see the Google website. A link to the privacy advice for this product is provided below for your convenience.

Disabling Cookies

If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).

Internet Explorer

Google Chrome

Mozilla Firefox

Apple Safari

Your Personal Information

Our website provides forms that allow you to submit personal information to us. This personal information includes your name, email address, postcode and telephone number and any other information necessary for you to publish your creative profile, events, news and opportunities on our website.

We store your data so that is can be displayed on our website when users visit.

On occasion, we may export your data to a secure server so we can analyse where our members come from. The only people who will have this information are the Creative Hertfordshire Administration Team. If you would not like to be included in this, please email us at

All information transmitted in this way is encrypted for your security using SSL technology. To read more about SSL technology, please visit the following website

Data Deletion

You have full control to delete your profile and any content that you have added to our website by logging in to your account, navigating to the section in which you uploaded your content and selecting "Delete". You can unsubscribe from our newsletter by clicking "unsubscribe".

At any time that you delete your data or unsubscribe from our newsletter, your data will be immediately deleted from the website’s database. We do however keep a backup of our website to allow us to recover data in the event of a critical issue. This backup is stored by Rackspace (further information below in data processing) and will continue to store your information for up to 24 hours at which point the backups will be renewed and your data stored in our backup destroyed.

Data Processing

Your passwords are encrypted and all data stored on our Rackspace server. Rackspace is a data processor on our behalf and you can read full information on how they handle your data securely and with your privacy in mind on the following links

Assembly Studios ( built our website and as such is a data processor that has access to the database in order to support and maintain the website on our behalf. Only qualified team members can connect to the website database and only from one location, Assembly's head offices in London.